Returns Policy for goods ordered from Hazchem Safety Ltd. Clause 7 of our Terms and Conditions.

Clause 7 from our Terms and Conditions

(a) Please contact our Sales Office for authorisation before any goods are returned, and quote our invoice number and the date on which the goods were purchased. A Returns Reference will then be issued according to the discretion of the Sales Assistant, which must be quoted on all Returns documentation.

b) Where goods correctly supplied are subsequently returned for credit, a 15% restocking charge will be deducted from any refund along with any applicable collection charge. A credit note will only be issued provided the goods are undamaged and suitable for resale.

(c) Goods supplied to special order may not be returned unless expressly agreed in writing. Any goods that are bespoke, or have been personalised with names or logos, are non-returnable.

(d) Sizing errors for items of clothing, will be assessed on an individual basis, and we reserve the right to charge a 15% restocking charge along with any applicable collection charge.


Stay safe on the job with Hazchem Safety’s workwear. Our top-quality safety gear, ADR and PPE kit is designed to protect you from hazardous materials and accidents. Visit our shop to browse our selection and order yours today!

To discuss your requirements for ADR, PPE or workwear call us on 01280 841400 or email our sales department, who will be happy to have a chat!