Customer Care
Dedicated to Serving You
Customer Service is, and always will be our highest priority. With a dedicated Account Manager for each region, plus Internal Sales Support and Customer Service team, we can provide you with everything you need every step of the way.
We receive consistently high scores from our surveys on CustomerSure to tell us that you are really happy with our customer care.
We use several metrics to measure satisfaction including the speed at which your order was acknowledged, how well we interpreted your requirements and then we ask how likely you are to recommend Hazchem to others.
This last question usually results in top marks! Of course, when we do receive criticism, we aim to acknowledge and resolve any queries as quickly as possible.